0000628142 00000 n *, Fuel door release cable, Hood release cable and Trunk release cable. Testimonials | Hendrick Autoguard Inc. 0000565242 00000 n A: If you are the original purchaser you may cancel this contract at any time by contacting the selling Hendrick Automotive Group dealer and they will assist you with the cancellation and process your refund. Present your contract to the repair facility and make certain they contact Hendrick Autoguard at 1-800-540-5404 for an authorization number before any repairs are made. Gap insurance gives youextra peaceof mind, knowing that you won't have to suffer any financial shortfall in the unfortunate event of your car being written off. A: Flexible Maintenance is a preventative maintenance program which meets or exceeds the manufacturers recommended maintenance schedule. 0000693430 00000 n Q: When does my Flexible Maintenance or Oil Change Program contract expire? 8. Box 91007, 2901 Bayview Village,North YorkOntario,M2K 2Y6, P.O. A: When you purchase a Hendrick Autoguard Mechanical Repair Service Contract from a Hendrick Automotive Group dealer you will receive a copy of your contract with detailed description of the benefits, coverage, terms and conditions. Can I have my car fixed and then send you the Bill? A: If you are using our interest-free payment plan and haven't received an invoice, please call our payment processing center at 1-800-346-5990. 0000566045 00000 n A: You can purchase a Hendrick Autoguard maintenance program at any time. 0000693708 00000 n A: The price of a Hendrick Autoguard maintenance program is determined by many different factors, including your vehicle's factory maintenance requirements, type and length of program you choose, and your vehicle. (excluding Seals and gaskets). Do you have a list of HGV repair centres that I would have to use? Box 487 Victoria Station, Montreal, Quebec, H3Z 2Y6. These warranties vary depending on the make and model of your vehicle. 0000695626 00000 n Provides up to $5,000 in benefits in the event your vehicle is stolen and not recovered, with additional reimbursement for car rental and auto insurance deductible. For Personal and Light Commercial/Business Use vehicles. Hendrick Certified Limited Powertrain & High Tech Warranty | Hendrick z>[ m Both times they responded quickly and all I had to pay was my deductible. 0000693533 00000 n Our Claim reporting process is quick and easy. 13. If your loan was paid off you will receive the check, if not it will go to your lienholder. 0000700667 00000 n A: In the event you wish to cancel your contract, please contact the finance department at your selling Hendrick Automotive Group dealership, they will assist you in this process. Q: Do I have to pay a deductible for repairs covered under my Hendrick Autoguard Mechanical Repair Service Contract? We proudly offer the AUTOGARD ADVANTAGE Service Guarantee for all of our auto warranty plans. Q: What benefits do I receive with GAP? Please refer to your policy booklet for a list of covered and/or non-covered items. Most customers drive their vehicles more than 36,000 miles in 36 months. This site is intended solely for the purpose of providing general information regarding the purchase of an extended car warranty. 0000012263 00000 n Q: What are the coverage options for wheel damage? The Hendrick Autoguard Roadside Service authorization number. Please contact your selling Hendrick Automotive Group dealer and they will assist you with the cancellation. endstream endobj 4295 0 obj <>/Filter/FlateDecode/Index[184 4002]/Length 90/Size 4186/Type/XRef/W[1 1 1]>>stream All Hendrick Autoguard Mechanical Repair Service Contracts provide alternate transportation, and Roadside Service, including towing for covered repairs. If a stain remains, please contact the Service Department at your selling Hendrick Automotive Group dealer for assistance. Thank you!. In the event that your vehicle is totaled or stolen, GAP covers the difference between the actual cash value your insurance pays your lender and the amount you still owe, and even waives any loan deficiency caused by the cost of your insurance deductible up to $1,000. Once you exceed these guidelines, you become responsible for many major repairs on your vehicle. Vehicle GAP insurance will pay you the difference between what your motor insurance will pay you in an event of a total loss claim and what you paid for your vehicle if you recently purchased it from a motor dealer, any outstanding debts if purchased on financeor thetermination fee, if you have leased your vehicle. All refunds issued on financed Hendrick Autoguard Mechanical Repair Service Contracts will be issued by your selling Hendrick Automotive Group dealer. 0000697172 00000 n Products Motorcar and Van Platinum Platinum The ultimate peace of mind We have you covered with our all mechanical and electrical component Platinum service contract. available as single products or value-packaged for added savings. A: Unfortunately, Hendrick Autoguard does not cover batteries. We support our customers through a wide network of automobile dealers and service facilities across Canada and the United States, bringing the simplicity and convenience of superior service at your reach. If your vehicle already comes with valid servicing at the time of sale then you need to . A: The price of a Hendrick Autoguard Mechanical Repair Service Contract is determined by many different factors, including your vehicle's factory warranty, type of coverage, length of coverage, deductible and vehicle type. Vehicle Warranty from AutoGuard | Goldheart Automotive I towed the car to one of their authorized mechanic shops and they replaced the starter for me and I picked up the car the same day. I don't have any paperwork relating to my warranty, how do I make a claim? 0000695768 00000 n A: We endeavor to process reimbursement requests within 60 days of receipt. 0000691191 00000 n Thank you! A: Hendrick Autoguards Tire & Wheel Protection program will cover the cost of repair up to $50 or if non-repairable, the cost to replace a damaged tire(s) on your vehicle if damage is caused by a road hazard on a public roadway. Pricing, specifications, availability, and terms of offers may change without notice. In most cases it is an exclusionary coverage policy that is canc. If your cancellation request is received within 60 days of the original purchase date of the contract and you have made no claims against your contract, you will receive a full refund. With all of the safety features and technology integrated into vehicles today, it can be incredibly costly to fix them. AUTOGARD ADVANTAGE Service Guarantee . 01752 289126 07757 778 631 . Site Map Privacy Policy Terms & Conditions, Copyright 2012-document.write(new Date().getFullYear()), Hendrick Autoguard Inc - All Rights Reserved, what this service contract does not cover, What this Service Contract Does Not Cover. VIN (VEHICLE IDENTIFICATION / SERIAL . At the same time we promise to provide the highest level of service in the industry. A: Please return to the selling Hendrick Automotive Group dealer where you purchased your Hendrick Autoguard Tire & Wheel Protection Program. PLATINUM PLATINUM WITH EUROPEAN BREAKDOWN ASSISTANCE Mechanical & Electrical Breakdown Cover EXTRA MILE AWARD VOTED FOR BY OUR DEALER PARTNERS PLATINUM WITH EUROPEAN BREAKDOWN ASSISTANCE Mechanical & Electrical Breakdown Cover TRANSMISSION / DRIVETRAIN 5. Please see the back of your contract for specific details. <<7E2198846A98614FBF305A2406E599D0>]/Prev 1424319/XRefStm 3714>> Call 1-866-603-5420 for Roadside Assistance. *, In the event of a breakdown of a covered part under this contract, the deductible, as indicated by you and/or the selling dealer on the face of the application form will be reduced to $0 (Zero) Canadian dollars on each and every claim authorized by us for the total term of this contract respectfully. Please contact your selling Hendrick Automotive Group dealer so the Transfer Request form can be completed. A: If your vehicle is within 40 miles of the selling Hendrick Automotive Group dealer, please deliver your vehicle to the selling Hendrick Automotive Group dealer. GAP can help waive the difference. Here at Goldheart Automotive we will offer you the opportunity to extend your warranty with Autoguard Warranties Ltd. For Pre-Owned Passenger Cars, Vans and Pickup Trucks up to 1 ton capacity. 0000696509 00000 n 7. *, Master cylinder, vacuum assist booster, disk brake calipers, wheel cylinders proportioning value, flexible brake fluid hoses and hydraulic steel lines and fittings. Q: How do I transfer my Hendrick Autoguard Mechanical Repair Service Contract? Platinum Coverage; Gold Coverage; Silver Coverage; Select Elite Coverage; Authorized Agent For. 0000697730 00000 n 0000697069 00000 n 0000012224 00000 n Auto Guard Coverage - Auto Guard Extended Auto Warranty Plans | Auto *, We will reimburse you up to $60 (sixty) CDN per occurrence for any A) Winching service for a disabled covered vehicle stuck in snow, mud or off the road, B) Battery boosting, C) Emergency fuel delivery service, D) Flat tire service, E) Vehicle entry service (locksmith services) under your contract. 0000628101 00000 n 0000701101 00000 n All Hendrick Autoguard vehicle protection programs are available as single products or value-packaged for added savings. Please contact your selling Hendrick Automotive Group dealer for assistance. By continuing to use this site or closing this panel, we'll assume you're OK to continue. However, it does provide 24 hour Roadside Assistance. Q: What additional benefits are included when you purchase a Hendrick Autoguard Tire & Wheel Protection Program? In the event you cannot reach the selling dealership, send a letter with a copy of your contract and an odometer reading statement to the selling Hendrick Automotive Group dealership requesting cancellation. The most common Manufacturer's Limited Warranty coverage is 36 months and 36,000 miles. Our claims representatives will instruct the repair facility on submitting required documentation for reimbursement. 0000691691 00000 n This site is intended solely for the purpose of providing general information regarding the purchase of an extended car warranty. All vehicles over 12,000 miles require a vehicle inspection. Listed below are examples of the major component systems covered. 6. Roadside Service is provided by Road America. ..Motorcycle Select - with Roadside Assistance, ..Motorcycle Premium - with Roadside Assistance, ..Caravan & Motorhome with Roadside Assistance. PDF Platinum Shield Protection Claim Procedures - First Canadian Financial A: You may visit or call the selling Hendrick Automotive Group dealer where you purchased your Mechanical Repair Service Contract or contact us directly at 1-800-540-5404. Such expenses shall be limited to $75 per calendar day and $375 per occurrence. I sent you the paperwork when will I get paid? However, for your convenience you may get your vehicle serviced at any Hendrick Automotive Group dealer nationwide. Visit your local Hendrick Automotive Group dealer to inquire about eligibility. You have not been inconvenienced or responsible for expensive repairs. Q: What types of preventative maintenance programs does Hendrick Autoguard offer? 0000012441 00000 n Q: How much does a Hendrick Autoguard maintenance program cost? AUTOGARD ADVANTAGE cannot be held responsible for pricing or other errors, omissions, or consequences of misuse of site and its functions. A: The Manufacturer's Limited Warranty is generally for 36 months or 36,000 miles, whichever occurs first. Rental vehicles should be obtained from the repairing dealer or a licensed repair facility. Here at Beck Evans every used vehicle comes with the balance of either a manufacturer's warranty or a FREE 100-day Autoguard Warranty as standard. 0000011651 00000 n 2. Denis B. Mr. Finnerty, Thank you for replying in such a prompt manner. Coverage is for both PARTS & LABOUR. Hendrick Autoguard | Hendrick Automotive Group - HendrickCars.com Can I Get A Refund Or Cancel Extended Warranty? - YouTube Once my claim has been approved and the repair has been made, what paperwork do I need to send in? Will Autoguard pay for me to find out what the vehicle problem is? Do you have a list of garages or repair centres that I can take my vehicle to? investment. See your Service Contract for details. Exact contract terms and conditions as well as rates are determined upon validation of vehicle information and acceptance by the Extended Warranty Provider. 1. Q: Besides offering discounted future services and factory trained technicians, what other value does the Hendrick Autoguard maintenance programs offer? A: Please call Hendrick Autoguard at 1-800-540-5404. PDF Platinum Shield and Autoguard Claim Procedure Hendrick Autoguard is committed to giving you every option you may need to get maximum Q: When can I purchase Hendrick Autoguard GAP? You fail to make payments on an contract that is financed. 37. The majority of new or pre-owned vehicles sold by Hendrick Automotive Group dealers are eligible for Flexible Maintenance. 0000697814 00000 n This is why you need Mechanical Breakdown Protection. Some repairing dealers may submit the rental car claim or reimbursement on your behalf. Q: How do I cancel my Tire & Wheel Protection contract? EFFECTIVE Jan 1st, 2018. If you have taken your vehicle to an outside facility and they have diagnosed the problem, they should call 1-800-540-5404 for authorization prior to teardown or repair to see if the repair is covered or not. 1992- 2022 AUTOGARD ADVANTAGE, All rights reserved. *, Upper and lower control arms, control arm shafts and bearings or bushings, upper and lower ball joints. Sometimes referred to as an Extended Warranty or Auto Warranty, an Extended Coverage Plan will pay for the cost of covered1 repairs when your vehicle breaks down. Q: Does Hendrick Autoguard offer a product which will protect my vehicle from road hazard damage to my tires or wheels? *, All internally lubricated parts including; case, gears and sprockets, chain. 10. Platinum Brake pad coverage Battery coverage Headlamp coverage Windshield wiper blade coverage Belts and hoses coverage Please see the back of your contract for more details. An administrative fee of $25 will apply to pro-rata cancellation. %%EOF 7. 0000012185 00000 n All Vehicles above the value of 2995 are supplied with a complimentary 30 Day warranty unless agreed . my mechanic called autogard and told them what needed to be replaced and for how much. 26. If you receive an unsolicited telephone call offering you a Mechanical Repair Service Contract on your vehicle, it is not from Hendrick Autoguard and it is not a Hendrick Autoguard Mechanical Repair Service Contract. 0000003959 00000 n A: If you are using our interest-free payment plan and wish to pay your remaining balance, mail your invoice along with payment in full to: 19. MY WARRANTY. 8. 0000012326 00000 n When you purchase your vehicle, you receive a Manufacturer's Limited Warranty. 0000696951 00000 n Q: Is it possible to add the cost of a Hendrick Autoguard Mechanical Repair Service Contract to my lease or loan payment? Nonetheless, costly damage to important and expensive module components can happen to anyone. When you choose Auto Guard as your agent, you will also receive a variety of additional benefits at no extra charge: So if you just purchased a new vehicle, or if your warranty is about to expire, you need to speak with one of our agents. 0000680170 00000 n 13. 4,353 Reviews AutoGuard Warranty Protect yourself from unexpected costs Buying a car with a Autoguard Warranty means you have made the right choice. *, In the event of a breakdown or failure of a covered part under this contract, we will cover the part, even if the covered part is simply worn out and/or damaged by overheating, according to your selected coverage plan and your maximum liability limits per claim. Q: If I sell my vehicle, can I transfer my GAP coverage? 6. 25. Pricing, specifications, availability, and terms of offers may change without notice. Your Hendrick Autoguard Mechanical Repair Service Contract number. Please refer to the Owner's manual for detailed information. A: The Hendrick Automotive Group dealer that repairs your vehicle will submit a claim directly to Hendrick Autoguard. * Please see the service contract bookletfor more details and to see the full terms and conditions. A: Hendrick Autoguards Tire & Wheel Protection Program covers the cost of repairs up to $150 or if non-repairable, the cost to replace a damaged wheel(s) on your vehicle rendered unserviceable due to road hazard damage on a public roadway. Can I make a claim at the weekend or on a bank holiday? A: Please return to the Hendrick Automotive Group dealer where you purchased your Mechanical Repair Service Contract. I am already an Autoguard Dealer Partner and would like to request more warranty handbooks. 6. A: The Oil Change Program is a maintenance program which covers oil changes, tire rotations and safety inspections at each service. AUTOGARD ADVANTAGE Service Guarantee . 0000029241 00000 n They will receive an authorization number once approved and our claims representatives will instruct the repair facility on submitting required documentation for reimbursement. Frequently Asked Questions | Hendrick Autoguard Inc. %PDF-1.7 % Q: What are the coverage options for tire damage? Programs | Hendrick Autoguard Inc. Unlike wax, Hendrick Autoguard Protection is not susceptible to heat degradation and requires little maintenance. 0000697543 00000 n 0000566172 00000 n Fuel, oil, fluid and water delivery service. (excluding Seals and gaskets, 4WD locking hubs). To ensure coverage under the terms of your Mechanical Repair Service Contract, authorization must be obtained prior to teardown or repair. 0000567216 00000 n First Canadian's broad product offering ensures you can . 0000565868 00000 n Hendrick Autoguard Offering Mechanical Repair Service Contracts, Flexible Maintenance Programs, Oil Change Programs, Tire & Wheel Protection and Car Care Systems, Hendrick Autoguard covers the everyday need of an auto owner - before it's needed. Cancellation refunds will be based on the date your selling dealership receives notice of your desire to cancel your contract. A. Provide the dealer with a copy of your Platinum Shield Protection certi cate. Reimbursement is limited to downtime repairs and ends at the day of repair completion. 0000692897 00000 n Thank you very much for your professionalism and a great experience using our warranty. 16. or all of our protection programs based on the specific needs for your automotive GAP waives the difference between what you owe on your vehicle and what your insurance company will pay in the event your vehicle is declared a total loss. Auto Guard offers a variety of plan administators and coverage levels to choose from. Who do I contact? If you purchase your Mechanical Repair Service Contract after you purchase or lease your vehicle, you cannot add the cost of a Mechanical Repair Service Contract to your lease or loan payment. Offers up to five bundled products tire and wheel repair and replacement, windshield repair, paintless dent repair, key / remote replacement, and 24-hour roadside assistance with seven product coverage options for a wide range of protection for your new vehicle. A: Rental vehicles should be obtained from the repairing dealer or a licensed repair facility. Box 91007, 2901 Bayview Village,North YorkOntario,M2K 2Y6, P.O. How do I become an Autoguard Dealer Partner? Q: What is Guaranteed Asset Protection (GAP) and why do I need it? KIA Protection Plans Service Contracts VEHICLE PROTECTION PLAN A plan that's right for you. We have all heard stories about cars breaking down right after the warranty expires. 0000544354 00000 n This site uses the terms Warranty, Warranty Plan, Extended Warranty, Extended Warranty Plan, Extended Service Protection Plans and Vehicle Service Contract as equivalents for marketing purposes only. Q: Does a Hendrick Autoguard Mechanical Repair Service Contract duplicate any factory warranty coverage? 0000762460 00000 n Extend the life of your vehicle with an Extended Coverage Plan. A: This will depend on the deductible level that you selected when you purchased your Hendrick Autoguard Mechanical Repair Service Contract. This means that market value often may be lower than your outstanding balance particularly early in your contract when you have the most to lose. 0000700307 00000 n This is why you need Mechanical Breakdown Protection. 5. 7. 4. 0000701542 00000 n A: GAP is an optional form of protection available only at the time you sign your Retail Finance or Lease Contract with the selling Hendrick Automotive Group dealership. 0000024629 00000 n Auto Guard is an agent for 6 of the Nation's . After thirty (30) days or after a claim has been filed, you will receive a pro-rata refund, and any claims paid will be deducted. Q: If I am not near a Hendrick Automotive Group dealer, will you cover repairs at another repair facility? Offers up to five bundled products tire and wheel repair and replacement, windshield repair, paintless dent repair, key / remote replacement, and 24-hour roadside assistance with seven product coverage options for a wide range of protection for your new vehicle. 0 Motorcycle Select - with Roadside Assistance, Motorcycle Premium - with Roadside Assistance, Caravan & Motorhome with Roadside Assistance, All Mechanical & Electrical Component breakdown, Air conditioning, climate control and driver interface systems, Transferable to new private vehicle owner, Full European Roadside Assistance recovery including UK homestart, misfuelling and key protection, In-car entertainmentcover, up to your specified repair request limit, Satellite navigation systems, up to your specified repair request limit, Battery cover for the first 6 months, or 6000 miles of the cover start date, whichever occurs first, Driver interface systems, up to your specified repair request limit, Diagnostics contribution up to 150 inc VAT, Wheel bearing, intake manifold and coil spring cover on vehicles up to 6 years old, or 70,000 miles, whichever occurs first, Catalytic converter, diesel particulate filters and EGR valves covered for mechanical failure, Unlimited number of repair requeststo the aggregate value of the vehicle, Transferable to a new owner, if sold privately. in a short time he had an approval from them and my car was being fixed and i saved a lot of money. 0000037086 00000 n Products Motorcar and Van Premium Premium Cover We have you covered with our all mechanical and electrical component Premium service contract. 0000691614 00000 n Q: What is the difference between Autoguard Interior Protection and Scotch-Guard? Step 1 - Service History. Q: How much does a Hendrick Autoguard Mechanical Repair Service Contract cost? I sent you the paperwork when will I get paid? The repair facility will be paid directly once the repairs are completed. Premium Plan; Premium Special Plan; Premium Luxury 1500; . P.O. You can choose our online claims reporting feature, which makes reporting your claim more convenient than ever. 0000565698 00000 n Hendrick Autoguard Inc. Rental coverage is subject to state and local laws, and the policies imposed by the rental agency. Q: When can I purchase a Hendrick Autoguard Mechanical Repair Service Contract? Q: How do I get road hazard damage to my tires or wheels repaired? For standard coverage, we will pay for the cost of a new wheel (up to $500 per wheel, $2,000 maximum per Service Contract period) including: Premium coverage expands the wheel replacement coverage limits up to $1,000 per wheel, $4,000 maximum per Service Contract period. There has been a material misrepresentation or fraud at the time of sale of this contract or when filing a claim under this contract.
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