Toggle menu. Now today, I find that they have already shipped the replacement watch. samples.pebbletec.com: Contact Us - Pebble Technology International Use the form below to email us your questions about products, online orders, store experiences and more. I am excited to welcome Pebble Tec, along with its loyal customer base of applicators and builders, to the Oldcastle APG family, says Tim Ortman, president, Oldcastle APG. I got an e-mail that said that I'm outside the time frame for refunds -(Well, yeah, the worst of the watch-not-charging problems didn't show up for several months after purchase, although it showed some of the trouble right away -- and they knew this; I had told them that!) We'll be happy to proceed further if you're able to upload a video demonstrating the condition of the watch We ask this of all customers in an effort to accurately administer warranty replacements Please respond with the video via the same email, or on the same thread, and we'll be happy to continue consideration of the warranty claim, Complaint: ***I am rejecting this response because:they refuse to take responsibility for their flawed productI will not make a video because I have satisfactory showed and explained how the watch is defectiveI will go to social media and tell people not to buy Pebble's defective products.Sincerely,*** ***. informed by the business that the problem could not be replicated instead of making me explain the issue to different people (there were no notes made on the case so the second person that I spoke to did not even know what was previously suggested)I would like to know if the business considers it that a customer has to lose so much time with trying to explain the same issue and in the end to not even receive a response, out of respect and appreciation for me for trying to bring business, with the findingsThe timing was especially bad as the watch was supposed to be a Christmas presentI really think that other people could think twice before purchasing from a business that does not care about its customers.Sincerely,*** ***, Although we haven't confirmed this report, we take all inquiries of this nature very seriouslyWe've passed this request along to the contact who originally reached out for follow up, Complaint: ***I am rejecting this response because: Founded in 2001 by Jeff Manning, Jeff has provided extensive pool service and repair expertise for the Greater Houston Area. Manning Pool Service: Houstons Premier Pool Maintenance, Cleaning, and Repair, Contact Manning Pool Service for Pool Maintenance, Cleaning, and Repair in Houston. It was not turned off. Contact. Find manufacturers and suppliers in the most extensive searchable database in the industry. We take our customers' time and experience very seriously, but cannot guarantee a speedy resolution every time Feedback is an important part of or growth and progress, and we use it to guide our policies and development of our agents We're unable to provide any compensation in this situation, but appreciate the input and assure you it hasn't fallen on deaf ears, Hello ***, Portal for PebbleTec Applicators and Builders, PebbleTec brochures and sell sheets (pdf and printed), Product samples, showroom displays and posters, Submittal Packet or Cut Sheet (Product specs and test data, etc. POOL RENOVATION SPRING & SUMMER SPECIAL: 5% OFF PLASTER OR TOTAL COST OF TILE/TURF REMODEL USE PROMOCODE: Founded in 2001 by Jeff Manning, Jeff has provided extensive pool service and repair expertise for the Greater Houston Area. After engaging in standard troubleshooting, we determined a replacement was appropriate. I am still extremely unsatisfied with this company. Order Questions: If you need help or have any other questions concerning your orders, please fill out the form or call: 480-948-5058. Pebble Tec Pool Repair Kits & Patch Products | Wild West Manning Pool Service is proud to announce a partnership with PebbleTec to provide pool resurfacing to the residents of Greater Houston! Complaint: [redacted]I apologize but I do not understand the latest reply You are talking about the impossibility to guarantee a fast response (which is completely understandable to a certain extent) but my complaint is on the fact that I got no response - anyone (private person or business) would consider this a perfect example of bad customer service and I would even consider it as a lack of respect for the customer. Jamie B. said "We can't speak for the negative reviews because I find them very hard to believe. Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. POOL RENOVATION SPRING & SUMMER SPECIAL: 5% OFF PLASTER OR TOTAL COST OF TILE/TURF REMODEL USE PROMOCODE: RENO5. Nov 9, 2021. Sincerely,[redacted], Address: 900 Middlefield Rd 5th Floor, Redwood City, California, United States, 94063. Pool Troopers Acquires Professional Pool Solutions, Expands Tampa Pool Service Market, Generational Equity Advises Naples Pool Service in its Sale to Pool Centurion Group, BioLab Adds Chris Arp to BioGuard Sales Team, Pool Troopers Partners With Kevin's Pool Service, Pool Troopers Partners With Burke Pool Service, Nordic Hot Tubs is Added to Monomoys Leading Pool and Spa Platform. Oldcastle APG, a CRH Company, has acquired Pebble Technology International, a producer of branded outdoor living products and aggregate swimming pool finishes. Complaint: [redacted]I am rejecting this response because:The watch was turned on. Jeff has guided his sons to become masters in the trade and looks forward to one day handing over the keys to the kingdom. Pebble . Reviews ( 23) Complaint: [redacted] I am rejecting this response because: Just to recap: After the watch was not working right, I asked them to refund the money, and take the watch backInstead, they put me through a series of ridiculous, repetitive hoops, designed, I'm convinced, to make people give up their claims After the . samples.pebbletec.com: Create An Account - Pebble Technology International All rights reserved. But I do want this company to take responsibility for the months of trouble they've given meI think they ought to wag their tail and roll over..Thank you again, very much.Sincerely,** ***Sincerely,*** ***, To ensure we can thoroughly diagnose the issue the customer is having, we require a video of the issue The issue in photographic form looks like the watch has been turned off; the video allows us to see that, when buttons are pressed, the condition does not change We require this of This supports CRHs integrated and solutions-focused strategy by providing Oldcastle APG customers including architects, developers, builders contractors and more with complete end-to-end solutions for outdoor living environments. As far as I'm concerned, a service I paid for was not fulfilledAdditionally the time to respond was unacceptably long, especially since the reason (stock unavailable), was contradicted by the same product being available to retailers at the timeIt is clear that since the company had my money already, Pebble no longer cared about solving my issues in a timely mannerUnfortunate, for a company that exists thanks to crowd funding Shop various sizes and colors of pebble tec repair and patch kits at Wild West. PebbleTec + PebbleSheen Technology. Contact. Customer Support & FAQs - Pebble Technology International Either replace the watch or I will pursue further action. The agent in question will be coached and will reach We're Here To Help Your satisfaction is important to us! JOIN OUR NEW REWARDS PROGRAM Questions? I am excited to welcome PebbleTec, along with its loyal customer base of applicators and builders, to the Oldcastle APG family. Headquartered in Scottsdale, Ariz., Pebble Tec operates from five locations across the U.S. and boasts an established history spanning four decades. Search. PHOENIX PEBBLE POOL - Phoenix, Arizona - Pool & Hot Tub Service - Yelp Talk directly to a PebbleTec Customer Service expert or Regional Sales Manager. Revdex's aim is to improve the connection between consumers and businesses. Portal for PebbleTec Applicators and Builders. 2023 AB Media Inc. All rights reserved. Rewards Account. Look Up Order History - Pebble Technology International Just to recap: After the watch was not working right, I asked them to refund the money, and take the watch back. At PebbleTec, we do all we can to help your business thrive! 3.7 miles away from Phoenix Pebble Pool. browse products PebbleTec Tahoe Blue Keith Zars Loop "We used to spend the summers and winters at Lake Tahoe, and the water color in our PebbleTec pool today truly reminds us of it." With a history dating back four decades, PebbleTec has established itself as the category-defining brand in . PebbleTec - Manning Pool Service Over 15,000 5-Star Reviews. Register Now Creating an account with samples.pebbletec.com is optional and give you the following benefits: Express Checkout Access Your Order History/Order Status Easy One Click Re-Ordering Register We look forward to the future growth and development of PebbleTec within our portfolio of outdoor living brands., We are thrilled at the combination of Oldcastle APG and PebbleTec. We are thrilled to announce that Oldcastle APG has acquired PebbleTec, an industry leader in branded outdoor living products with a focus on aggregate swimming pool finishes. Copyright 2023 Oldcastle APG a CRH Company, Increasing Customer Awareness Through Strategic Partnerships, Composite Decking Category Signals New Growth for APG, Oldcastle APG Launches Echelon Masonry Brand. Click Here Lookup by Email and Zip Code Billing Email: Billing Zip Code: That is what has happened. Have something to share about Pebble Tech, Corp.? Talk directly to a PebbleTec Customer Service expert about product questions. Oldcastle APG unified all masonry products and materials under the Echelon Masonry umbrella. Dolphin Pools. Call today or request a quote online! Color Options: Black Canyon, Black Marble, Black Pearl, Midnight Blue, Emerald Bay, Tropical Breeze, Tahoe Blue, Caribbean Blue, Moonlight Grey, Blue Lagoon, Jade, Crme De Menthe, Sandy Beach, White Pearl, Soft White, Sky Blue, Additional Options: Luminous Glass Beads or Shimmering Finish. Oldcastle APG Acquires Pool Finish Manufacturer Pebble Tec We interviewed and received quotes from 4 different pool contractors in Phoenix and by far this company was the easiest to work with, with the least". Keep your pool pebble tec the best it can be patch and repair kit products. 8435 N 90th St. Suite 6-7 Scottsdale, Arizona 85258; 480-948-5058; Email Us We are thrilled to announce that Oldcastle APG has acquired PebbleTec, an industry leader in branded outdoor living products with a focus on aggregate swimming pool finishes. Swimming Pool Service & Repair provides pool resurfacing in Phoenix, AZ. 8435 N 90th St. Suite 6-7 Scottsdale, Arizona 85258; 480-948-5058; Email Us Shipment is confirmed to have arrived at destination. Pebble Tech, Corp. Oldcastle APGs acquisition of PebbleTec supports our strategy with further expansion into the thriving pool category. Sincerely,[redacted], Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. We are with you from start to finish! ), If you dont know yours yet, email Sierra at. . Headquartered in Scottsdale, Ariz., Pebble Tec operates from five locations across the U.S. and boasts an established history spanning four decades. Sincerely, [redacted]. Instead, they put me through a series of ridiculous, repetitive hoops, designed, I'm convinced, to make people give up their claims. read more. Sharing is caring! Read More, Maintenance | Equipment Repair | Remodeling | Inspections, Bellaire | Downtown | Hedwig Village | Heights | Jersey Village | Memorial | Memorial Park | Oak Forest | Spring Branch | Uptown | West U, 4303 Pinemont Dr, Houston, TX 77018(713) 812-9098. We install Pebble Tec, Pebble Sheen, Ultra Poz, white plaster with professional pool repairs, new pool equipment and service to Scottsdale, Chandler, Phoenix, etc From logos to tech sheets to request forms to exclusive digital brochures and selling . That now includes the leading product in aggregate swimming pool finishes and we look forward to the future growth and development of Pebble Tec within our portfolio of outdoor living brands., Pebble Tec President Darrell Eckstein continues, We are thrilled at the combination of Oldcastle APG and Pebble Tec. We are currently offering no-cost estimates for pool resurfacing featuring PebbleTec and PebbleSheen technology. Call: (888) 534 - 6999. At Oldcastle APG, we are proud to offer our customers a comprehensive set of outdoor living product offerings to serve the needs of our customers. We are with you from start to finish! We appreciate your patience in following our warranty guidelines, and apologize for the hiccup in processing. A band was mailed to the customer on January 6th, 2016 under tracking number[redacted]. Make direct purchases of Fire & Water elements and Lightstreams Glass Tile:orders.pebbletec.com (Passcode required), Request sales materials by visitingsamples.pebbletec.comor asking your Regional Sales Manager. expert support Our PebbleTec Builders, Authorized Installers and dedicated support team bring the expertise to ensure your pool installation is done right. The watch face simply goes blank. The site/location of the purchase would need to be the one to provide a refundWe apologize that a replacement was not what you had hoped for, The case in question was responded to two days after it was sent in (on 6/21/**), and the customer returned the order, which we then refunded, We've corresponded with the customer as indicated and attempted to help troubleshoot the issue However, we were unable to duplicate the issue on our end, nor could our engineers find anything we were able to fix, Complaint: ***I am rejecting this response because: I could have been Manning Pool Service is proud to announce a partnership with PebbleTec to provide pool resurfacing to the residents of Greater Houston! Oldcastle APG acquire Advanced Environmental Recycling Technologies (AERT), a leader in composite decking. As expedited shipping is an add-on, and no postage was required for the replacement unit, the shipping fee is non-refundable. Pool Troopers Acquires My Clean Pool in Orlando, Fla. Deepens Portfolio of Outdoor Living Products and Brands. 110. Sincerely,[redacted], Complaint: [redacted]I am rejecting this response because: Dont remember your passcode? MAINTENANCE PROCEDURES 8435 N. 90th St. Suite 6 | Scottsdale, AZ 85258 | 800.937.5058 | pebbletec.com ACCEPTABLEE START-UPP RANGE** - FIRSTT 288 DAYS PPMM == Partss Perr Million pH 7.0 - 7.4 TOTAL ALKALINITY 80 - 100 PPM CALCIUM HARDNESS 150 - 250 PPM Your PebbleTec Customer Service team is with you every step of the way-before, during and after your pool project. After the Revdex.com contacted them on my behalf (Thank you, [redacted]! Use RevDex to, Increase visibility and credibility of your review by. Jeff has guided his sons to become masters in the trade and looks forward to one day handing over the keys to the kingdom. Oldcastle APG represents a committed, long-term owner who will support our growth and invest in our people to enable heightened levels of success.. Contact. Contact Sierra at SMcqueen-Fuller@pebbletec.com. PDF Recommended Start-up & Maintenance Procedures for All PebbletecBrand Dig through our best stories from the magazine, all sorted by category for easy surfing. Known for The Worlds Most Trusted Pool Finishes, PebbleTec is the top choice for those seeking a unique, personalized pool experience designed to enhance outdoor living spaces.
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